Frequenty Asked Questions
What is mygiftbee.com?
mygiftbee.com is an online gift store that sells gifts for birthdays, anniversaries, weddings, festivals, and other special occasions.
Do you sell personalised gifts?
Yes, we sell personalised gifts such as photo mugs, cushions, frames, and custom gifts with names or messages.
How do I place an order?
Choose your product, add your details or upload your photo if needed, add to cart, and complete payment at checkout.
Can I upload my photo for custom gifts?
Yes, you can upload your photo or enter your message on the product page before placing the order.
Can I cancel my order?
You can request cancellation before the order is processed or shipped. Personalised orders usually cannot be cancelled once work has started.
Do you deliver across India?
Yes, we deliver gifts across India.
How long will delivery take?
Delivery time depends on your location and product type. Personalised gifts may need extra time for making and packing.
What payment methods do you accept?
We accept secure online payment options shown at checkout, such as UPI, cards, net banking, and other supported methods.
Are personalised gifts returnable?
Usually no. Personalised items are not returnable unless they arrive damaged, defective, or incorrect.
What should I do if I receive a damaged product?
Contact us quickly with your order number and photos of the item and packaging. We will check and help you.
How can I contact mygiftbee?
Email: support@mygiftbee.com
Phone: 9626569555